![]() ![]() It is also crucial for law firms and any other businesses that commonly deal with confidential calls and information. ![]() VoIP encryption is especially critical for doctors’ offices, hospitals, and other medical facilities that must comply with HIPAA and Sarbanes-Oxley requirements regarding patient privacy. Other voice encryption technologies that protect call privacy and data integrity include: ![]() Those providers who use 256K VoIP encryption are not only ensuring that calls are nearly impossible to break into - they are also protecting the security of other data on the LAN. Without encryption, a third party could gain access to passwords, user names, and phone numbers, to hijack phone services or obtain account credential or business data. Therefore, it is vital to ask if voice traffic is encrypted to protect conversations and prevent eavesdropping. Surprisingly, not all VoIP providers have data encryption. For example, many VoIP providers include fraud monitoring as part of their service, watching the network for any unusual activity and red flags.Īdditionally, any system you are considering should support the following VoIP security features. What are some important VoIP security features?īefore you commit to a VoIP solution, you want to be sure it provides the security, privacy, and disaster recovery protections your business needs. The good news is, today’s VoIP systems are secure as long as they incorporate some basic but critical security measures. Since VoIP calling uses the Internet, it can be exposed to the same kinds of security threats as computers, such as malware, viruses, denial-of-service attacks, spamming, phishing, ID spoofing, or identity theft. For example, hackers could decipher system passwords to access SIP trunks and use them to place large volumes of calls - often after business hours or on weekends, so the calls go undetected until the monthly bill arrives. Phone systems using VoIP and Session Initiation Protocol (SIP) can be vulnerable if they do not use encryption or if the business does not have a firewall on its internal (LAN) network. That’s where intruders take over part of a network and use it to route their own phone calls, racking up expensive charges on an unsuspecting victim’s phone bill. While today’s traditional premises-based phone systems are proprietary and difficult to hack, they are still subject to issues such as toll fraud. In the 1980s, the wide use of calling cards opened the door to hackers who figured out card numbers and used them to make calls at other people’s expense. In the past, people “stole” from phone companies by figuring out how to mimic the tones used to route long distance calls. The reality is, no system is 100% immune to security threats - and that includes old-school premises-based telephone systems. In this connected environment, VoIP security helps to: How does VoIP security compare with traditional phone system security? However, it also means sharing data over the Internet, making VoIP security more important than ever before. ![]() This high level of connectivity is great for business efficiency and provides employees with access to everything they need to be productive. Today, with VoIP and cloud-based applications in the mix, everything sits on a local area network (LAN). How do they help to ensure the privacy of your voice communications and the reliability and availability of your VoIP network? Why is VoIP security so important?Ī decade ago, a business’s phone system, copiers, and IT services were all separate. Whether you have outgrown the capacity of an old phone system or are simply looking for an affordable solution that will grow with you into the future, VoIP offers cost savings, scalability, and support for all the latest features.īut before you choose among solution providers, it is crucial to look at the level of VoIP security their solutions provide. There are plenty of good reasons to make the move to Voice over Internet Protocol (VoIP) for your business calling needs. ![]()
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